Service Review Form

Knowing how popular the Ghibli Museum is and how hard it is to book tickets from the international site, we tried our luck but had no success.

Desperate to find another way—especially since this is our first trip to Japan and also our honeymoon—I stumbled upon BridGe.jpn while scouring forums and Reddit. Although their site said they weren't accepting Ghibli Museum bookings, I decided to try my luck and sent in a request anyway.

To my surprise, I received a reply that same evening with a link to a separate form! I was thrilled—there was still a chance! I filled it out right away, and within minutes, they responded and sent over the invoice.

It truly felt like a miracle. I'm so grateful to the team at BridGe.jpn for their quick, clear communication and amazing service. Our visit isn't until May 2025, but I couldn’t wait to share how great the experience has been so far.

11/10—will definitely use their service again in the future. Thank you so much!

Responded less than 12 hours later and the whole process was done in a few emails. Thanks so much!

Really easy and straight forward. Super helpful with all my questions and they were able to mail the tickets to my hotel for me!

Thank you!!

I used Bridge JPN to acquire tickets to the Bang Dream 10th Anniversary Exhibition in Ikebukuro, and whilst I could've gotten tickets on the day I went, I was happy with the services Bridge provided to give me assurance I would be going to view it. They provided didn't hide anything in regards to potential concerns, costing, the process to acquire the tickets, or anything else in between. I would highly recommend them, and will certainly be using their services again for my next trip to Japan.

I used bridge.jpn.com to purchase tickets to Porter Robinson SMILE! :D tour in Osaka on 2025.02.11 at Namba Hatch. The process was very easy and efficient. They were very kind and answered all my questions. I would definitely use bridge.jpn.com in the future. Very trustworthy! Thank you!

Bridge Japan is so professional and responsive in their communications, it gave us full confidence in making the trip, and really was a dream come true. Just reach out and Bridge Japan will do the rest from there!

I wanted to purchase tickets via eplus but did not have a phone number based in Japan to complete the transaction. I really appreciate the team at Bridge for facilitating the purchase on my behalf. I would highly recommend using their services!

I am from Ireland and purchased two tickets for The Pillows at Namba Hatch for myself and girlfriend, very helpful and easy to use service with great communication. I will be using Bridge again for my foreseeable trips to Japan when purchasing concert tickets!

I was dropped by another ticket proxy who I was unable to communicate properly with, leaving me less than 3 days to the purchase deadline over a weekend. Bridge.jpn responded extremely quickly, was very courteous and respectful, and was able to communicate perfectly! They managed to make the purchase on my behalf in time and I was able to make it to the concert thanks to them. Highly recommended for their top tier service!

First time using a ticket proxy service, Bridge helped to purchase event tickets to Granblue Fantasy Fes 2024. The process was fast and simple and will be a returning customer :D