Service Review Form

Thank you so much! So helpful and kind... fast to reply. Professional. I will recommend to everyone!

I used this service to adquire a special edition of a game that seem impossible to get in my country, Spain, and I heard that in Japan it was easy to find. I contacted with a lot of proxies, all of them giving me a negative response, only Bridge Japan answered me with a yes, and helped me adquire this product, telling me in all the proccess all that I needed to know. The product was ordered quickly and came in perfect condition to my house, with a very good package. Definitely, an amazing proxy service. I will contact them for sure in the future.

Highly recommended! They are amazing. I had a music piano book, at the end of the page I can see that I can purchase the midi version of the scores in the shop, but I need to purchase offline at a specific Japanese music store. I’m asking them to purchase it for me, the service was direct, and they are kind to explain what will I get. When they purchase the midi data, they send it through email immediately.

The service was quick, they respond to my email quickly the next day they purchased it from the store, we did this a couple of times, I purchased different music scores from a different store, and they help me through the whole process. We had conversations back and forth to make sure we have our communications aligned. They hold all the products that I purchase for me until I’m finished with my shopping and ship everything at once.

The service was satisfactory, they are professionals, and they are willing to help me and shipped my product in excellent condition. I will purchase it again from Bridge.jpn.

Was looking for a service to assist with purchasing an item not available online. Bridge was easy to communicate with, quick to respond over email, and very professional and clear about next steps to take through the entire process. It was very smooth and well-run. Would highly recommend.

I can't fault this service. The gentleman fulfilling my request offered courtesy, speedy responses, itemised billing, progress updates, secure payment, careful packaging, great English and more. Happy with my purchase, happy to use Bridge again, and happy to recommend to anyone.

It's my first time using Bridge.jpn after reading some recommendations online, and I was not disappointed!
I wanted to buy event tickets online, however, the website only accommodates Japan issued credit cards or convenience store payments. Therefore, after much research, I asked help from Bridge.jpn.
Their service is very professional and quick to take action. I sent in my inquiry and received a reply within the day, with instructions on how to purchase my ticket. The next day, I proceeded and followed their instructions, and with just a couple of email exchanges regarding payment, quotation & invoice, and details confirmation, they were able to purchase my ticket within the day. They also send a breakdown of their quotation for transparency, as well as the payment receipt (to the event website) as proof. I was initially anxious about the process because the ticket purchasing had a tight deadline, so I am extremely glad that we were able to settle everything in just one day.
I will definitely recommend this service to others.

It's my first time purchasing an online live stream concert ticket from a proxy website and I do have my doubts at the start but they give prompt replies regarding my questions and have displayed very good service. The transaction and everything were super smooth and I will not hesitate to buy the service from them again!

This website was extremely helpful with my order and kept me up to date on the order status, how to pay, shipping etc. The person who emailed me with the information was super nice and helpful throughout the process. I definitely recommend using this service. I would absolutely use Bridge again in the future!

First things first, I AM A REAL CUSTOMER FROM CALIFORNIA! I paid using my own money and was not sponsored in the least. This is my 100% honest review of Bridge’s service. I was a bit wary using Bridge at first because they aren’t as popular as other proxies like Buyee, Zenmarket, etc, but I decided to give them a try because I needed an online ticket for a livestream event which other proxies can’t buy. I contacted Bridge and they always gave me very prompt replies. I chose to go with them because they were cheaper than other services available. Everything went smoothly and they do transactions through PayPal so you don’t have to worry about getting scammed. For my case I also bought a shirt to go with my online ticket and they shipped it to me in perfect condition using EMS. I definitely will use this service again in the future and I would recommend them to anyone!

Having never used a service like this before, I was a little hesitant about making an order through Bridge.jpn, but I needn't have worried. They were quick to reply and made it all very easy.
They are extremely knowledgable about shipping to different countries and it felt like a very personal service with them making helpful suggestions about my order along the way. Their fees are surprisingly reasonable, too!
Would highly recommend and will be using them again in the future.