Service Review Form

It's my second time buying through bridge.jpn and, yes, this service super quick! Well packed item arrives very fast. And it's amazing how considerate they are towards their customers. They found the same item with cheaper price at another shop and informed me about that option. Also they always give you detailed information about calculations and answer your questions or give you advice. That's exactly why I'll be using bridge.jpn again!

Quick and smooth communication. Smooth transaction. Fast delivery. Hassle free. Tickets arrived on the next day after payment.

Quick and friendly service. Tickets arrived as described in email and on schedule. Most times that is exactly what you want but many others disappoint. Not bridge.jpn.

Needed a credit card from Japan in a hurry, these guys responded to my email within an hour, and then made my purchase for me only 30 minutes later! Really couldn't believe how quick Bridge is. 10/10!

Bridge.jpn is awesome! They were able to get me shoes which had been discontinued in the U.S., they found them for cheaper than what was listed on the shoe manufacturers web site and I got my shoes in under two weeks. Great customer service. Overall a great experience!! Thanks Bridge.jpn!

Been using Bridge Japan for many times and from my experience, customer service has always been great. In addition, the fees are reasonable too. What's more, the items are well packed and sealed to avoid being dented or damaged during the shipping process. Word’s alone is not enough to justify. When you use Bridge Japan’s service, you will know what I mean.

Great service from the team here. Very very prompt responses and updates. Kudos to you! Now im just looking forward to my first ghibli museum visit!

My package arrived in a good condition. Their response to my order was quick and the staff was helpful and easy to communicate with. Highly recommended.

I highly recommend Bridge.jpn. The services they provide is nothing short of outstanding. My multiple enquiries were attended to promptly with all the info I needed, and ever so patiently. Order was accurate and shipment superfast. Our 1st experience using Bridge-jpn is filled with tremendous satisfaction. We are so delighted to have found Bridge-jpn. Thank you!

Communication was very quick and friendly. They replied back to my emails within a day and always confirmed to make sure the information is correct before proceeding to purchase the tickets. Delivery was actually amazingly fast. I received my tickets in just a couple days after it was sent out and it came in excellent condition. Will definitely use their service for any future purchases!