Service Review Form

Great service n prompt email responses to get Ghibli n Fujiko Museums tickets. Cheapest package I found too compared to travel agents' prices. I couldn't recommend this site enough. Will definitely use their service again!

It was my first time using Bridge.jpn's services and I was very pleased with everything from the customer service all the way to the packaging of the item. They always answered my e-mails super fast and the customer service was never anything less than polite and friendly! My experience with Bridge.jpn was an excellent one and I'm sure to contact them immediately the next time I want to import something from Japan!

Very prompt response . Thumbs up for getting back so fast on our multiple queries pertaining to the tickets purchase.

First time using Bridge.Jpn to purchase our tickets in advance, and we're so glad we did. Our tickets were bought and couriered to us on the day they said they would. It was packed and sealed nicely, and arrived few days later. Would definitely recommend Bridge.jpn for their reliable service.

It's my second time buying through bridge.jpn and, yes, this service super quick! Well packed item arrives very fast. And it's amazing how considerate they are towards their customers. They found the same item with cheaper price at another shop and informed me about that option. Also they always give you detailed information about calculations and answer your questions or give you advice. That's exactly why I'll be using bridge.jpn again!

Quick and smooth communication. Smooth transaction. Fast delivery. Hassle free. Tickets arrived on the next day after payment.

Quick and friendly service. Tickets arrived as described in email and on schedule. Most times that is exactly what you want but many others disappoint. Not bridge.jpn.

Needed a credit card from Japan in a hurry, these guys responded to my email within an hour, and then made my purchase for me only 30 minutes later! Really couldn't believe how quick Bridge is. 10/10!

Bridge.jpn is awesome! They were able to get me shoes which had been discontinued in the U.S., they found them for cheaper than what was listed on the shoe manufacturers web site and I got my shoes in under two weeks. Great customer service. Overall a great experience!! Thanks Bridge.jpn!

Been using Bridge Japan for many times and from my experience, customer service has always been great. In addition, the fees are reasonable too. What's more, the items are well packed and sealed to avoid being dented or damaged during the shipping process. Word’s alone is not enough to justify. When you use Bridge Japan’s service, you will know what I mean.