Service Review Form

Bridge.Jpn really helped me purchasing all those tickets that you might have had a hard time obtaining it by yourself, they are super fast for the response, the only problem I have is telling the hotel that I've stayed in that I'll be expecting some tickets because I have zero capability in japanese and all I've understood just him saying "eto" and "pardon" over the phone :')

Thank you, Bridge Japan! You purchased tickets to two musical events in Tokyo for us, and arranged for them to be sent to us in the US. Your service was extraordinary - prompt, correct, and reliable. Pricing was exactly as we agreed, and the tickets arrived in perfect condition. Since we have never been to Tokyo before, this service made a tremendous difference for us. We will not hesitate to seek your help in the future! Thank you!

This is my third purchase with Bridge Japan and I couldn't be more satisfied. The communication is fast and effective, I could realize how much they care about the customer. Will do business again and again and again. This is an excellent service. Highly recommended for users all over the world.

Bridge helped me to get tickets for Ghibli Museum when almost all hopes were gone, but they managed to get them for me for a very appropriate price! I'm very happy and thankful and would highly recommend this service. Moreover the ticket delivery was very fast (2 days to Europe via EMS) and the communication was very friendly and reliable.
once again, thank you very much for your help!

Bridge Japan provided extremely great service. I asked a couple questions and was expecting to hear back after 3-5 business days. Bridge Japan responded to my inquiry in less than 12 hours and helped guide me through the purchasing process. In addition, I had gotten my package pretty quickly! I highly recommend Bridge Japan.

Bridge Japan helped me getting two tickets for Ghibli Museum in July (very peak period!). Dates were already sold out on JTB Italy and also with other agencies. But B.J. get very quickly two tickets for me on my 2nd option: that's great! Tickets posted to me within five days, with a very good tracking service and e-mail posted delivery. Thank you very much!

So glad we going bridge.jpn! We were looking high and low on how to get tickets to the Ghibli Musuem. Bridge.jpn made it the easiest process and responded so quickly!! Will be using this service again and telling all our friends!

Thank you!!

Received fantastic service -- communication was lightning fast and they were very accommodating. Even though our requests were made last minute, they were incredibly helpful and made every effort to get us our tickets in the most convenient way possible.

Bridge.jpn has excellent service. I didn't know that you had to book GHIBLI MUSEUM ticket in advance for the overseas tickets, so I had missed my opportunity to purchase them. Bridge.jpn was a life saver and managed to get me tickets, which is a million times cheaper than some of the other tour tickets you can purchase if the agencies were unsuccessful. This method was actually cheaper than using the agencies. The customer service was very fast at responding and the delivery was fast too. I would definitely recommend other to use bridge.jpn, especially if they want to purchase ghibli museum tickets

I am a lolita fashion fanatic. I wanted to purchase a dress from this Japanese company, but their international shopping service is not well developed. I had several attempts to communicate with the clothing store, but failed miserably. My only option left was to fly to Japan to get it myself, which of course it's a bit out of budget and going overboard to say the least. Just as I am giving up hope, I came across Bridge Japan on google, I was uncertain at first since I have never used any type of shopping service before. And goodness, did it turn out to be a dream came true. Their prompt responses were amazing, they were very sensitive to my needs, double checked every detail. The invoice and charges were highly organized and well explained. The ordering process went smoothly beyond expectation. In two weeks time, I have my dream dress in my hands. It was an amazing experience. Highly trusted and recommended. Thank you so much.