Home » Service Review Form

Service Review Form

Thank you in advance for your support in reviewing and using our services.

Click here to submit your review.


Submit your review
* Required Field

Very quick, very helpful, very reliable

Sep 04, 2019 by Ryan Epps

They were very prompt and timely with responses. They were even able to ship out tickets early to our hotel. Response turn around was usually with in 12 hours for me living in the States. Would recommend. 10/10


Highly recommended

Aug 27, 2019 by Heather

I always use this service for concert tickets! The staff is very friendly and always willing to help. Each time I visit Japan, I always attend many concerts and this service has helped me attend many of my favourite bands!


Amazing service for concert tickets

Aug 26, 2019 by Wee Siang

Amazing service for non-residents to purchase tickets off sites like e-pia and ticket pia. Good communication and delivery of ticket was impeccable at a fair price. Highly recommended!


Supreme service

Aug 25, 2019 by Joshua

BridGe.jpn made it easy to snap up tickets. Service is fast, communication thorough and helpful, and even had the tickets shipped to my hotel.

Thank you for making the trip incredible!!


Impossible possible

Aug 20, 2019 by ROG

The extremely nice people here at Bridge helped make my trip to Japan possible. The only thing justifying my trip to Japan was the ability to attend the Castle Of Cagliostro 40th anniversary concert. After desperately trying to buy tickets myself, which was pretty much impossible without a Japanese address, I found Bridge. The site had been suggested on Reddit by idol fans. I was very lucky to find them. After emailing back and forth there was no hiccups at all and they were able to get me tickets! I found their fees extremely reasonable and the tickets arrived super quick! Now I'm coming to Japan and its thanks to them! I'd definitely use this service again!


Excellent Service; Recommended!

Aug 20, 2019 by MB

I saw a small indie artist playing in Japan, and I asked Bridge.jpn for assistance in purchasing tickets. They managed to purchase a ticket for me, and the ticket was sent and arrived safely without any issues. They were super kind, helpful, and prompt throughout the whole transaction. It was a wonderful experience, and I would definitely recommend this great service!

Thank you very much!


Happy to have Ghibli tickets!

Aug 16, 2019 by Maggy Tung

Amazing service. I was worried we wouldn't get tickets for the Ghibli museum during our visit next month, but we paid a little more than regular admission (But still cheaper than the overseas tickets you get 3 months prior, I don't think you can even get those in the US anymore). Anyway it was completely worth it. We received them in the mail a few days later. Quick and efficient. I would definitely use this website again. Thanks!


Perfect service

Aug 12, 2019 by Maria

First time using Bridge.jp and it couldn't be better. They explained me everything, being very easy to follow the process and the purchase and shipping was done very fast.
If I come to japan again, I will contact them again for sure!


Great Service!

Aug 10, 2019 by Jonyl Romagos

Good communication and reasonable price for services.

Highly recommended!

Thank you.


Ghibli tickets

Aug 10, 2019 by Skham

Superb customer service and excellent transaction!! My first time using their service and they made the transaction smoothly. Definitely recommend others to use their service!


Bridge.jpn , USA 5.0 5.0 860 860 I wanted to purchase tickets via eplus but did not have a phone number based in Japan to complete the transaction. I really appreciate the team at Bridge for facilitating the purch