Service Review Form

Excellent Service

Very helpful and good customer service. Would recommend if want to get tickets that are only available in Japan.

I cant thank BridgeJapan enough! They were really helpful and went above and beyond to help me get tickets. Highly highly recommend them!

Used twice, would recommend

I've worked with BridgeJapan twice. I first used them in 2019 for concert tickets, and now that I'm going back, I remembered them being great and I wanted to work with them again, also for concert tickets. Both times, they were fantastic; their prices are reasonable, and they were able to purchase the tickets and handle any details for me to get the tickets. I would work with them again.

Overdue Review

Bridge Japan was very helpful and able to get my tickets for Met Rock Festival 23. Thank you! I really appreciate it. Definitely recommend anyone wanting to buy tickets overseas and need a proxy to use Bridge Japan

100% Recommend

Buying tickets in Japan is notorious for being incredibly frustrating.

BridgeJapan was amazing in helping aquire tickets to a concert. They were quick to respond to emails, and communicated the the steps of the process every part of the way. My tickets were already waiting for me at my hotel by the time I arrived in Japan.
Thank you!

Very professional and fast

This is a great service and my partner and I have used it twice with success both times. They were professional and very responsive. We will definitely use them again next time we travel to Japan.

They helped me enter a ticket lottery for a Japanese concert and we were successful. The instructions were very clear and it was easy to get the tickets.

My partner then decided to use the service for Ghibli museum tickets. It was much easier than trying to buy international tickets and they did the hard work for us. There was a small additional charge but it was well worth it to secure tickets.

Thanks for making our trip great!

Highly recommend for any travelers

I use bridge japan to buy fireworks tickets , the staffs are very friendly. They could accommodate my time and seat requirements and successfully help me buy my first preference tickets!

In addition, they notice that pre-charged ticket processing fee is higher than ticket seller’s, they refunded me the over-charge part immediately

After they mail the tickets to my hotel, they call the hotel to verify my tickets are delivered

Throughout the process, bridge japan exceeds my expectations in every level and I could see they really care about their customers and reputation. Their service definitely worth the money they charge. I will definitely use their services again next time

Thank you very much

The best

BridgeJapan was super kind and quick to support my ticket for an exhibition in Osaka, even when they were at the Edge of Summer holidays.

Would recommend

Was looking for a way to purchase Ghibli tickets without the hassle of camping the booking sites.

Was slightly pensive at first, but bridge.jpn was fantastic. Communicated everything clearly and got the tickets!

I needed help with convenience store payment for a concert lottery. Bridge Japan responded and assisted swiftly as it was a matter of urgency.

Thank you so much!!