Home » Service Review Form

Service Review Form

Thank you in advance for your support in reviewing and using our services.

Click here to submit your review.


Submit your review
* Required Field

Perfect communication and service

Dec 25, 2023 by Logan

These guys were very professional with great communication the entire time. Tried the lottery for me and when that failed still got tickets when they dropped a few days later. Will certainly be my go-to every time I visit Japan now!


Easy recommendation!

Dec 23, 2023 by Tan

BridgeJapan takes out the hassle of acquiring JP concert tickets outside of Japan with just a couple of back and forth emails. After winning my tickets from a lottery, they notified and gave clear instructions for how to get the tickets printed. I was able to attend the concert with no issues. Incredibly grateful for this service and would definitely use Bridge Japan again in the future!


Excellent for concert tickets

Dec 07, 2023 by Ade

Japan has an excellent concert ticketing system for those in the country. For everyone else, there's Bridge. The team is responsive, meticulous, and efficient.

They're honest about application prospects, suggest and explain your options, and ensure that those prized tickets you won safely get to your hotel.

I can't recommend them enough and will, like many others here, call on them again when the next big show pops up on my calendar. Thank you!


Amazing service!

Dec 05, 2023 by Jillian Nicole Que

I contacted BridgeJapan to acquire showcase tickets for me and their response was quick and the communication was great. It was my first time watching a show in Japan and they were so helpful with my concerns. There were absolutely no problems with entering the show and I had a great time. Have recommended them already to other friends and will make sure to contact them again for next time. Thank you so much!


Great service for foreigners

Nov 28, 2023 by Eugene

Bridge.jpn was very easy to with and communicated very quickly. They were able to help me get Bleach Exhibition tickets from the PIA tickets which required a Japanese phone number to verify the account.


Excellent service, highly recommended

Nov 22, 2023 by Carol Hastanan

I used BridgeJapan to buy tickets for multiple events in different cities in Japan. They were very quick to respond to inquiries, which is very important when trying to get tickets for popular events that might sell out. They provided clear information on cost of their services, and they were completely reliable in shipping tickets to my hotel. I would definitely use this service again if needed for future events.


Amazing Customer Service for First Time Travelers

Oct 31, 2023 by Jordan

I've never even left the US before, so ordering concert tickets for my favorite band of all time (that only does shows in Japan!) was going to be a challenge. Bridge.jpn made this very simple for me, at a reasonable price. They are eager to answer your questions, provide information, and reply to emails regularly. My dream would not be possible if not for them. Thank you ?


Thank-you :)

Oct 12, 2023 by Chloe

I used Bridge.jpn to buy tickets from ePlus for the Zoids 40th Anniversary Exhibition. Bridge.jpn was extremely helpful, communicative, and quick to respond every step of the way. Highly recommend.


Super fast, simple, and affordable service.

Oct 08, 2023 by Laura

I barely speak Japanese and have literally no idea what im doing when reserving tickets for events in Japan. It seemed so complicated, with having to create an account or needing a Japanese phone number and/or address. The Bridge.jpn team was super helpful in clearing away the fog. They ask the important questions, and then quickly take care of the rest. I am so impressed and will definitely use them again instead of navigating scary ticket websites.


Great service!

Sep 27, 2023 by Gabriel C

Got my tickets delivered to my hotel one day prior to my arrival. Fast and responsive service. Go for it!


Bridge.jpn , USA 5.0 5.0 889 889 fast replies, reliable service, and worth every penny. purchase proof and everything else were sent promptly. detailed instructions given on how to retrieve the physical concert ti