Service Review Form

Incredible Service, prompt response to emails. Clear explanation how the process works. We are thrilled they got us Ghibli Museum tickets that are super hard. Our five star hotel concierge could not help us. And the price was considerably cheaper than other site. I love them. I will definitely use their service in future and will recommend them to people travelling to Japan or want other service like online shopping, auctions.... Thank you.

Thank you to Bridge.jpn! Not the first time I've had to use a proxy service for payment of concert tickets in Japan but I appreciate how fast the service was. They also had great communication and handled the whole process in a friendly and efficient manner.

Will definitely use their service again and recommend to others!

Bridge.jpn has done a marvelous job from the beginning: price quotation, the advice and the willingness to assist customer getting the limited tickets, until the moment the ticket is sent to the customer. Would highly recommend using the service in getting help with such purchases.

Staff at Bridge is truly amazing. They go out of their way to provide the best service possible and I can't thank them enough for everything! I'll be sure to use Bride again and recommend it to everyone looking for such service. 5 stars is not enough.

I've been using this company since 2014 and i couldn't recommend them enough, great communication, very kind and personal treat, flexibility in special request, several shipping options, fast replies... i can't say enough good thing about his company!! undoubtedly the best proxy service from Japan withe the best human team. I highly recommend this company :)

The service is excellent and they reply very quickly.
First time for me, I am very satisfied. I will not hesitate to use your services again.
Thank you so much!

Needed help submitting convenience store payment for a concert ticket I'd won in a ticket lottery. I sent in my ticket details and Bridge.jpn had the receipt from Famimart in my inbox in less than a day. Communication was always quick and helpful, process was super simple. Couldn't be happier, thank you!

Quick, reliable, and they updated me every step of the way. Tickets were delivered promptly with no hassle at all. Would totally use these guys again. Thanks!

The service was super quick and easy. I had trouble buying sheet music with a US credit card and they delivered their service very well.

Great alternative to beat the crowds and get tickets. Stress free!