Service Review Form

I ordered a ticket for an exhibition using bridge and they were amazing, fantastic service and made the whole process very simple and stress free. highly recommend their services!

Thank you so much for helping me purchase the very elusive Studio Ghibli Tickets! Really excited to visit the museum next month, thank you!

They were our own fairy godmother before our trip to japan, they helped us to secure Ghibli museum tickets, and an appointment for an ita-nail saloon for my wife.
The service they provide made a big difference in our trip to japan because now we have wonderfull memories.
Hontoni arigatou.

Buying concert and event tickets can be impossible if you live outside Japan. I have used other ticket services, but Bridge is so much more professional and at a great price. Responded quickly to my enquiry, lots of ongoing communication (all in English), got exactly the ticket type I wanted, moved quickly (important when tickets sell out) and delivered to my hotel when I arrived in Japan. Thank you Bridge, perfect service! Can't wait to use your services again.

Thank you so much! So helpful and kind... fast to reply. Professional. I will recommend to everyone!

I used this service to adquire a special edition of a game that seem impossible to get in my country, Spain, and I heard that in Japan it was easy to find. I contacted with a lot of proxies, all of them giving me a negative response, only Bridge Japan answered me with a yes, and helped me adquire this product, telling me in all the proccess all that I needed to know. The product was ordered quickly and came in perfect condition to my house, with a very good package. Definitely, an amazing proxy service. I will contact them for sure in the future.

Highly recommended! They are amazing. I had a music piano book, at the end of the page I can see that I can purchase the midi version of the scores in the shop, but I need to purchase offline at a specific Japanese music store. I’m asking them to purchase it for me, the service was direct, and they are kind to explain what will I get. When they purchase the midi data, they send it through email immediately.

The service was quick, they respond to my email quickly the next day they purchased it from the store, we did this a couple of times, I purchased different music scores from a different store, and they help me through the whole process. We had conversations back and forth to make sure we have our communications aligned. They hold all the products that I purchase for me until I’m finished with my shopping and ship everything at once.

The service was satisfactory, they are professionals, and they are willing to help me and shipped my product in excellent condition. I will purchase it again from Bridge.jpn.

Was looking for a service to assist with purchasing an item not available online. Bridge was easy to communicate with, quick to respond over email, and very professional and clear about next steps to take through the entire process. It was very smooth and well-run. Would highly recommend.

I can't fault this service. The gentleman fulfilling my request offered courtesy, speedy responses, itemised billing, progress updates, secure payment, careful packaging, great English and more. Happy with my purchase, happy to use Bridge again, and happy to recommend to anyone.

It's my first time using Bridge.jpn after reading some recommendations online, and I was not disappointed!
I wanted to buy event tickets online, however, the website only accommodates Japan issued credit cards or convenience store payments. Therefore, after much research, I asked help from Bridge.jpn.
Their service is very professional and quick to take action. I sent in my inquiry and received a reply within the day, with instructions on how to purchase my ticket. The next day, I proceeded and followed their instructions, and with just a couple of email exchanges regarding payment, quotation & invoice, and details confirmation, they were able to purchase my ticket within the day. They also send a breakdown of their quotation for transparency, as well as the payment receipt (to the event website) as proof. I was initially anxious about the process because the ticket purchasing had a tight deadline, so I am extremely glad that we were able to settle everything in just one day.
I will definitely recommend this service to others.