Service Review Form

Really good service

I used their service to purchase sumo tickets. They were really efficient and professional. Communication was smooth : they were available for questions and quick to answer. They chose the best seats available for the venue, according to the price we specified. And the tickets were waiting for us at the hotel the day we arrived. I would definitely recommend, and use their service again.

Excellent service

I initially came to Bridge to purchase Final Fantasy X Kabuki tickets - they were excellent with the price and service. Then, after arriving in Japan, I realized that I had another event I'd like to attend and they again helped me. I received both tickets at the same time sent to my hotel in excellent condition. Thank you! I'll definitely be using your service again in the future.

Quick and Easy

I wanted to buy tickets for a concert so I contacted this service. They got back to me the same day even when their service times show that it would be an off-day. Responses were quick and they were very patient with me and my questions. They even arranged for it to be delivered to my accommodation by contacting them and asking for me. Very good service

Great Service

There was a concert I wanted to go to, and after hours of research trying to find ways to actually get the tickets I stumbled upon Bridge.jpn.com

They were very prompt and professional in their replies and were very helpful in assessing what I wanted and any risks that might be involved. There was a lot of back and forth communication and they helped instruct me on how to pick up the tickets from the nearest available post office. (the tickets could only be printed out on Friday while the concert was Sunday, and most post offices were closed) So I am really impressed with the amount of effort they put into their service.

They were very informative and easy to use. If I go back to Japan and am looking for tickets, I would use them again in a heartbeat.

I will definitely be using Bridge as my new go-to when I need a ticket for future Japan trips. It was very easy and the prices were not bad at all compared to other services I have used!

Very helpful and easy to use! The ghibli tickets were all sold out online, but theh managed to buy some for us.
Great communication too

Avengers Station

Thanks so much for the Avengers Station ticket in October 2022. Fast and perfect service

Amazing Service!

I was coming to Japan for a trip and wanted to attend an event where tickets were only available to be purchased with a Japanese phone number and credit card or through the convenience store. I came across Bridge and inquired with my request. Everything was done quickly and efficiently! They had purchased the tickets and sent to the hotel I would be staying at. I will definitely be using this service again and would recommend to anyone.

Fast and great services

I have been planning a trip to Japan after they opened up and alot of tickets were sold out. BridGE.Jpn did a wonderful job helping me get the tickets I wanted and was alwats quick to respond to my questions.

Thank you

Absolutely superb experience!

My first time using Bridge to make a ticket purchase and I was thoroughly impressed by their prompt, efficient and friendly service. I have used other services in the past and can honestly say Bridge just does everything better. They were extremely accommodating to my needs and I will definitely be using their services again. Highly recommend! Thank you!