Service Review Form

Smooth and Excellent Service!

Thank you so much for the wonderful service! I ordered tickets for an event and Bridge made it so easy to get them. They were so helpful, they answered all my questions, and even guided me on how to pick the tickets up from a postal office (very easy and hassle-free). I’m so glad I chose their service and would definitely use them again for future purchases, I highly recommend them!

Extremely prompt, professional service.

Ordered some concert tickets on only a week notice and Bridge provided fantastically. They make it very easy and simple. Highly recommend!

Amazing!

Ordered tickets for the Ghibli Museum, the process was very easy, the team were so lovely and thorough with their instructions. Highly recommend to anyone wanting to get tickets stress free! Thank you so much Bridge!

Concert

I decided to go to a concert when I already was in Japan.
The Concert was one Week ahead but the whole Process was super fast and stressfree, and after four days I had my Tickets! Thank you for everything

They delivered!

I was initially suspicious of using a site to purchase tickets in Japan while I was still in the US, but they were very helpful over email and delivered my Ghibli tickets right on time! I would recommend!

Amazing services for a fair price!

We all know how elusive and anti-gaijin Japan's ticketing system is, especially for local events or concerts, but Bridge helped me pay for my tickets to a exhibit that I wanted to go to through Famima.

Not a lot of services provide this, and at a very fair price too. Most will probably charge you ridiculous prices, but Bridge was incredibly fair and transparent in how they calculate the prices. They were also very accommodating, they told me the safest way to get my tickets shipped to me.

Overall, I would definitely use again. Super, super recommend!!

Made our trip so much easier

I'm relieved I found this service because it was one of our goals to see the Ghibli museum, and we did! The purchase was extra easy, and the tickets were sent to our hotel for our arrival. Definitely recommend!

Fantastic customer service, timely and secure delivery of the tickets to my hotel. Highly recommended and will definitely use again when next time in Japan. Thank you!

The highest level of customer service!

I am a student from the USA and needed tickets to a test in Tokyo. The Bridge Japan service fee was very reasonable, their communication was flawless, and after my test they even went out of their way to assist me with transferring paperwork to the school I am applying to.

You'll only find this level of quality customer service from a company that truly understands the value of doing the best job possible, no matter how big or small. I trusted them with something very important to me, that will affect my future, and they came through with the utmost professionalism every step of the way.

I recommend Bridge Japan 100%, thank you again!

Aimer Arena Tour 2023 -nuit immersive-

Very glad that bridge.japan helped me to buy this concert ticket as foreigner outside of Japan is very hard to buy Japan concert tickets. They even delivered the ticket to the hotel I stay before my arrival. Great service from them!