Service Review Form

Proxy purchasing services have had enough bad reputation over the years so I was initially hesitant about using this service. But I was so relieved and surprised at how quickly (and cheaply too!) Bridge was able to purchase sheet music off Print-gakufu for me. If I ever want to purchase anything domestically again, Bridge will certainly be my first choice.

Although I had some doubts about whether having a proxy purchase something from Japan is a good idea or not, I still gave it a try since I was in a hurry to purchase this artbook by my favourite artist.
I asked them to reply asap for my starter email, and they replied to me within one day and made sure I can purchase the book asap as well.
They ordered the book right away as I had done my payment, the book also got their end in a flash.
Everything after that was about the shipment; they had estimated the postage rate and explained everything in details, furthermore they also let know my options.
The entire process for having the books arrived from the online store to here took about one and a half week. (The shipping was about 3-4 business days.)
A side note about the books, I chose EMS and the company had wrapped the books nicely in plastic covers with a piece of cardboard inside for protection!
Extremely impressed by their efficiency, promptness, reasonable pricing and professional services.

Really fast and reliable service with reasonable prices.

Returning customer, they got my Universal Studio Japan express passes this time. And the year before Ghibili and etc. Prompt and gold standard customer service. Bookmark them and look no further. 5/5 star

I used this service to purchase tickets to Ghibli and Fujiko museum.
Bridge Jpn was extremely prompt in responding to my query and I was able to receive my tickets safely mailed to my address in Singapore a few days shortly after. I am amazingly impressed by this service and wish there were more service companies like that which will facilitate overseas tourists like myself. Thank you very much to the good and reliable service rendered by Bridge Jpn and I'm all ready to enjoy my tour in Japan.

Great service, easy to get in touch with. Same day reply and confirmation. Safe and quick delivery of the tickets. I would definitely recommend this service to anyone.

Amazing service extremely fast respond to every question and inquiry I had.

They are very professional and very friendly I will definitely recommend to all my friends.

Keep the fantastic work guys!!

Helpful staff and very fast response times. Also went above and beyond to fulfill a special request as part of the service, and for no extra charge. Highly recommended

I was really worried about being scammed or over charged but I wanted this purse so badly that I took a chance. I'm so glad I did, it got here so fast and their communication was excellent. They responded fast and answered all my questions. I only had to pay like an extra 20 dollars which is understandable since shipping over seas is very pricy. I wish heavy things didn't cost so much tho! Def do bussiness with these guys.

I'm surprised to have received such good service from a company!
They managed to sort out my needs quickly, carefully and efficiently. When I was having trouble giving them my address, they helped sort me out until everything was good.
Excellent communication and very professional. They work hard to accommodate the date you desire the most - and try to provide the best alternative dates as well.

Thanks to them, my trip to Tokyo will be that much better! (As I now get to visit the Ghibli Museum - very hard to get tickets for if you don't buy them at least 2 months in advance)

Excellent service!!