Service Review Form

Bridge Japan even found time to handle quite a curious request of mine despite it seeming impossible at first, to attend an in-store video game event and claim an exclusive present for me, even saying they would refund the fees if they weren't able to get one.
You'd be hard-pressed to find any other proxy service that would do the same, but they managed it perfectly. I could never have got the present without them. Definitely worth it!

Great communication from BridGejpn. Fast processing speed. Quick delivery. Well packed items. Best of all, rates are reasonable. Will not hesitate to use their service again in the future.

Highly recommended for those wanting to purchase theme park tickets in advance to avoid long lines. Fast and very efficient. Quick response. Great service!

Thank you for your prompt replied. I'm very pleased with the quality of service your company provides. I will definitely recommended your company to others because of my satisfaction with your service.

The entire buying experience provided by Bridge Japan was great. Replies to my queries and placing of orders were prompt. The email communication was clear and rates were very reasonable as well. I will definitely use this service again next time!

My entire experience with Bridge Japan was excellent. I had found guitar pedal online that was only available for shipping within Japan, and the store only took methods of payment that are not available to me (bank transfer/ convenience store pay). I was going to give up on the product; then, I discovered Bridge Japan. They were very helpful and responded to my inquiries quickly. The whole transaction went smoothly and I got my product delivered at the expected time. I will definitely use Bridge Japan if I have anymore items I wish to purchase.

Bridge.jpn offers a top notch service: communication is excellent and costs are clear and very reasonable.

Without doubt, I'm going to rely on them next time.

Very prompt replies and fast delivery from start to finish! Thank you for helping me with my online purchase of washi tapes, I'm a very happy girl! Wish that more affordable shipping options were available though.

Like other people who commented, I was really impressed with Bridge Japan's customer service and efficiency! By the time we decided to go to Japan in December, we found out that we could only go to Ghibli Museum on Dec 27 because of our tight schedule and the museums's holiday shut-down. We tried several ways to get tickets and almost gave up until we reached out to Bridge Japan. At first we're told that all the tickets were sold out but they would help us keep track of the tickets in case there's any cancellation. Luckily, we got notified the next day that the tickets are available and it's even at a time we most desired!! :) Thank you Bridge Japan!! I would definitely recommend your service to the others!

The team managed to secure me very difficult tickets at a great prices. The entire process was handled with a personal touch and the highest degree of professionalism. I wish I cold rate them with 6 stars. Keep up the great work, guys. Amazing.