Service Review Form

Excellent and effective service. Made my trip to Japan worth it. They did well in ordering the tickets when I asked for their service months before the event and follow up on them so they could be shipped to a post office so I can pick them up the day before

Bridge.jpn helped me with securing all concert tickets for my upcoming trip, answered all questions I had. Everything was done fast and with great attention. Absolutely recommended!

I wanted tickets for an event where the tickets were already sold out. The tickets went on sale not too much before the actual event so there wasn't much time to obtain tickets but Bridge.jpn came through big time, helping me purchase the tickets through a 3rd party vendor.

They tried their best to make it work and I managed to get the tickets for this last minute purchase. Bridge.jpn even followed up to let me know what was going on and made sure I got the tickets. Definitely will use this service again.

Truly an amazing service, performed in a timely and trustworthy manner. They made a process that could have been complex and frustrating into a simple and pleasant exchange of emails. I highly recommend Bridge.jpn.

Contacted Bridge Jpn to secured two ticket for Granblue Fantasy Fes 2018
Failed to win the lottery but managed to secure the tickets for general release despite tickets being sold out within minutes

great customer service and responsive!

Very quick and professional service. I had no idea how I would get my hands on the special gift from Japan that I wanted until I found this service. Bridge made it very easy for me, and I feel very happy to have an item that I probably wouldn't be able to get conveniently any other way.

After using this service once before to order tickets and having a great experience i decided to order a christmas present that i was unable to get myself. The service was quick and easy. I would highly recommend!

Bridge.jpn were the fastest responders to my last minute request for help to buy tickets to a show, less than a week before box office was to open. they were helpful, responsive and accodomating to any request I had and got us our tickets!! They mailed them and I received them very promptly. very very happy with the service and will definitely look to them again if I need any more tickets. :)

Respond time was excellent beyond words, they respond within hours and constantly provided a very personalized experience. I actually feel like I am interacting with a friend whose taking extra care to ensure that I get what I want.

Their agent fees are very reasonable. It's almost as if you are buying your friend a meal in Japan for helping out. I am so impressed with their service that I highly recommend them to anyone looking for a personal shopper in Japan! They really take care of you!

This was my first time buying japanese tickets, so I wasn't sure of the processes involved. Bridge.jon was very patient with me and my many questions, and they always responded within 24 hours. The price they gave me was incredibly fair, especially compared to other websites I contacted. The tickets arrived quickly and very securely packaged. I'm so happy/thankful for all bridge's help and would gladly use their service again.