Service Review Form

Very professional staff. Prompt communications. They kept you updated all the way through.
I made a mistake with a ticket date and they checked with me to verify. Highly recommended!

This is the go to service for all concert ticket purchases. With a combination of great customer service and extremely competitive/reasonable prices there is no better agent service for purchasing tickets in japan.

Ordered a bunch of concert tickets for my trip to Japan and the service was just perfect. Always quick replies, always very friendly and my tickets were ready when I arrived. Will definitely use again for my next trip.

Bridge.jpn helped me to get tickets. The service was top level, and the price was very reasonable. I will definitely use their services again. Highly recommended!

Email communication was always timely and the staff put so much effort into getting the tickets I requested. They managed to get them even though the concert tickets were very popular and I had a great time in Japan. They answered my questions throughout the whole process and kept me updated. Really grateful and would recommend. Thank you!

Very efficient service. Very polite.

Had a custom order wedding band set ordered through them because the rings we wanted were delivered to Japan addresses only.

Bridge.jpn was VERY careful and considerate in all aspects of the order. They always updated us as they received any information from the jeweler and even asked for permission to inspect the items before shipping them to us. I'd gladly recommend them and use their services again in the future.

I know many of you are looking for ways to purchase concert tickets in Japan. Bridge.jpn is the place you seek. During our transaction I lost access to my e-mail account and they bent over backwards contacting me and sending the previous information to my new account. In addition they had my tickets delivered to the Hotel I was staying at, and the parcel arrived a few days before I did. The whole time Bridge.jpn kept me informed on what was happening from receiving my payment, purchasing the tickets and delivery. The interactions was very customer focused and kind. I can't recommend them enough if you're not well versed in Japanese, have no clue how to purchase tickets on your own, and don't want to pay a ridiculous amount to ticket brokers. Bridge.jpn's rates are very reasonable.

So, if you're heading to Japan, and you want to see a concert, don't think twice about going through this wonderful company.

Second time using their ticket purchase service and there were helpful and wonderful as the first time! Helped me acquire tickets this time for a big NJW show, and the seats were spot on perfect! Keep up the amazing work guys, you rock!

Fast replies, gave all the info I needed, great execution.
They also added a few personalized messages for me in their communication, that was appreciated.