Service Review Form

I used Bridge Japan to buy Ghibli Museum tickets because I was worried I would not be able to get them online (I already failed to get the tickets through JTB). The form was easy to fill out and they got back to us within a day about the request. They were able to get our first choice of date and time! I received the tickets in the mail within 2 weeks as expected. I'm very pleased with the customer service and I would recommend them to everyone!

Bought Studio Ghibli tickets from BridGe.jpn. Happy to report that i had an excellent experience with them. Prompt and professional response to any queries I had. Thank you so much! Highly recommend them!

I need 3 tickets to Ghibli Museum and Bridge.jpn was one of the few online website I was looking at. After contacting them, I found their response fast and sincere. My questions were quickly answered and the whole transaction went smoothly. I am very happy to receive my tickets of my desire date and time. Looking forward to the trip! Highly recommended. Great work!

The staff were very friendly and helpful in getting the tickets I wanted and shipped them out quick before my trip. I recommend them to anyone ^^

Outstanding communication throughout the entire process, they were able to get the tickets for our upcoming trip. They shipped them to our hotel, and provided tracking information and updated us at every step of the process. I'd highly recommend them.

Thought I was late to get tickets, but Bridge Japan proved that wrong! Amazing service, really simple process, and they handle issues well too. 10/10.

We were concerned about getting concert tickets for our upcoming trip, and after getting a few quotes we wound up crossing our fingers and going with BridGe.jpn. Getting our first set of tickets went so smoothly we got tickets for a second show too. They were incredibly quick to respond to emails, reliably sent updates, and got the tickets to our hotel without issue. They briefly forgot to send us a confirmation email at one point, but after I asked they responded almost right away with an apology and it was fixed within 24 hours. I highly recommend them!

Excellent service that I would recommend to anyone wanting to buy tickets in Japan effortesly. I got tickets for the Tokyo sumo tournament and a Hanshin tigers baseball match, and the team participated for me in a Sheena Ringo concert lottery too. Kudos for the hard work!

Bridge Japan provides clear, quick answers and offers solutions for the acquisition of tickets to attend the sumo tournament
Excellent Professional I found the tickets to my hotel on my arrival in Japan no problem of payment; I was even reimbursed for a too much perceived very quickly

I advise without any reservations
Big thanks to them

Un service de très bonne qualité qui mérite amplement les 5 étoiles affichées !
Grâce à eux, nous avons pu obtenir des places pour assister au grand tournoi de sumo 2018 sur Tokyo alors même que tous les billets avaient été vendus.
Prix raisonnables, rapidité des démarches et échanges de qualité.
Nous recommandons donc ce prestataire.