Service Review Form

I needed help making a payment for winning cafe tickets through a lottery, and Bridge answered my request for help very quickly! They helped me figure out exactly what to do, and made the payment I needed without problem. I am so grateful!

Fast and excellent service. Courteous too! Will use them for anything I would need to proxy for!

My favorite band announced tour dates in Japan and I waited patiently for tickets to go on sale; unfortunately, I didn't understand how ticketing works in Japan and realized I wouldn't be able to get tickets without a Japanese mobile number. Bridge to the rescue! Their pricing is very reasonable and communication was timely and kind. My tickets arrived in the mail and I couldn't be happier :) Would recommend Bridge to anyone! Thank you!

I recently was looking at buying some concert tickets in Osaka. I contacted another provider who told me he would email me the tickets and that an email was all that was required. I thought this wasn't the case and I would need a paper ticket. I contacted Bridge - the service was flawless - an invoice within 24 hours. Confirmation within a few hours after that and my tickets arrived by express secure post within a week. Really great trustworthy service. I feel very comfortable recommending Bridge and would have no hesitation using them again.

So, it turns out buying concert tickets in Japan isn't the easiest thing in the world. Bridge made the whole process effortless, and they were always very helpful in answering my questions. Due to the delay in communication between the U.S. and Japan, it took several days to iron all the details out before they could send me an invoice. Even so, they had entered the ticket lottery before I even sent payment, just to make sure I got in. I really appreciated that. They communicated with me really well during the whole process, and always kept me updated on the status of my tickets. On top of everything, the total cost was roughly the same, if not less, than going to an average show here in the states, and much less than some of the other services I'd found. Delivery was also quick; I received my tickets a little over a week after they were shipped out. I definitely look forward to using Bridge again! Thank you!

I contacted Bridge about a concert ticket and they quickly responded to my enquiry. Their replies were always polite and prompt, communication wasn't an issue, and the process of buying the ticket was actually far easier than I expected. After a few emails back and forth the ticket was mine, and before I knew it it had also arrived on my doorstep. Seriously, the shipping from Japan to the UK took just 3 days!

I can say with some certainty I will be using their service again, for wrestling or concert tickets. Everything went perfectly.

Many thanks!

I almost never leave reviews for things but this company has been so friendly and helpful I feel I needed to let people know about their fantastic service. This was my first time purchasing tickets for anything in Japan. I was planning on seeing The Gazette and had heard about how hard it is to purchase tickets outside of Japan. I read some reviews for Bridge.jpn and decided to give them a try, and I'm so glad I did! I didn't realise at the time i submitted the request but there was a lottery for tickets open that day. They were very quick to reply and we managed to get invoicing ect sorted in time to enter the lottery before it closed. I'm very grateful for their prompt responses as I happened to win a ticket in that lottery! After ticket purchase they were very helpful in keeping me up to date on collection and postage and were very friendly and polite. As i can't speak japanese they even expanded the ticket to me (seating, opening times etc) which was very helpful! They were so helpful i decided to purchase more tickets from them and they were just as helpful again. My schedule was kind of tight and there wasn't much time for postage so i was kind of worried the tickets wouldn't make it to my hotel in time. But the day I landed and checked in they were there at my hotel waiting for me! I also found their rates very reasonable! If you're looking to purchase tickets for anything in Japan give Bridge.jpn a go, you won't be disappointed! Thank you once again!

The fast responses and excellent communication during my inquiry about concert tickets were superb. Will definitely recommend and use for future services.

In Turkey, There is no JTB sales office. I tried to buy tickets online(Lawson ticket) on 18th July. All August ticket's was already sold out! Fortunately, I found Bridge. Reasonable price, quick e-mail responses, professional staff, fast delivery(received tickets in 3 days with EMS). Everything was perfect! It would be very disappointing for me If I couldn't visit the museum. Thanks.

I'm a first timer using their service and they are amazing. I asked them to order my gorgeous IWGP heavyweight title replica from NJPW and they were gracious in helping me. Very well responsive to by email. Once the belts were shipping out to the customers in Japan, Bridge finally got mines and shipped it out to me as soon as possible. Fairly quick too considering I'm in the USA! Interesting enough that it got delivered to me on my 10th year at my job! They made my day. Will be doing business again with them in the future. Thank you again, Bridge! :)