Service Review Form

Thank goodness for Bridge Japan, I had no idea it would be difficult to access tickets from home but the staff at Bridge Japan were quick, courteous, helpful and successful in securing tickets for our family. They were easy to deal with and i would have no hesitation in recommending them or using them again. Thanks Bridge Japan.

I recommend this service: Good communication, fast response to messages, very reliable!
Thank you very much for purchasing my tickets for the Final Fantasy XIV concert!

Quick in replies, provides clear details, item delivered on time and well-packaged. Fulfiled everything possible in terms of service and reliability, extremely difficult to not give 5 stars for this.

This is the first time I have used this service, and it's amazing. All the process is transparent and friendly, and the costumer service is always in contact whit you.
I'm glad I found the bridge.jpn. Highly recommended!

Bridge.jpn were extremely helpful, polite and courteous in procuring a magazine from a convenience store in Japan. They were quick to respond, communicated clearly and kept me informed at each stage of the process. The costs were the most reasonable I could find, shipping was immediate after release, and packaging was perfect. I couldn't have asked for better, highly recommended.

Prompt replies with excellent communication throughout. Packing was great, everything was packed well & safe from damage. Staff was efficient in getting my goods & they were always doing their best to help me save costs & giving good advice throughout the transaction. I appreciate all their efforts, thank you!

I had bridge.jpn purchase a concert ticket and send it to a local address and arrive after a specified date. Communication was great and delivery as promised. I'm really satisfied with their service. Thanks bridge.jpn!

Getting tickets for the Ghibli Museum seems like a really complicated and difficult thing to do from abroad, but in my experience with Bridge Japan everything went very smoothly indeed. I would give more than five stars!

They were super fast responding and because of their instant reply I was very lucky indeed to get the last tickets possible. The tickets were posted immediately and arrived here in the UK in less than a week. Overall, absolutely perfect service and very reasonable cost. I will recommend to all my friends going to Japan.

TIP: Be sure to research the information about when tickets are released, so you can get tickets for the dates you will be in Tokyo. And you can avoid the unnecessary expense and hassle of dealing with a tour operator by going through BridgeJapan.

First time using the service, the staff were very helpful and replied to my enquiries in a professional and timely manner. Even when I was unable to obtain a ticket for an event I had hoped to attend through the ticket lottery they were helpful enough to track me down a resale ticket at a reasonable price and offer to grab it for me for little extra charge. Fantastic service! Will use again soon.

I wish I found Bridge JPN sooner. I researched a bunch of places that offer their services before finding Bridge JPN. Bridge JPN is amazing to do business with. Very responsive and professional. I had them order golf clubs for me and ship to me in USA. The clubs arrived very quickly and without any issues. Very happy and I might end up getting another set.