Service Review Form

Bridge Jpn provided great service and was extremely accommodating to my request. The transaction went well, and I received my tickets in less than a week! Thank you and definitely recommending Bridge Jpn to anyone who would like to purchase Japan tickets etc.

Through Bridge's help, I was able to secure tickets to the Ghibli Museum despite the fact that it was peak season. Throughout the process, Bridge was very clear, friendly and responsive, and their detail-oriented emails made it extremely easy for me to go and pick up my tickets once they were secured. I am extremely, extremely thankful that Bridge helped me get my Ghibli tickets, and I highly recommend their service. Thank you Bridge!!

Great and honest customer service. Received on the stated date and made a suggestion to ship the tickets to my hotel to avoid international shipping fees!

I bought the Ghibli Museum's tickets through BridgeJpn. They answered me immediately and the day after my first mail my tickets were already send to Italy!!!!
Really professional, quickly and efficient!!!
I definitely recommend this service!! Thank you so much =)

Thanks to you i will be able to bring my kids to the Ghibli museum (it was to late to buy on the french websites).
I got the tickets (nicely wrapped) into my mailbox allright.
Thank you so much

What can I say that I haven't said before? Bridge provides a professional service with attention to detail and transparency not seen anywhere else. Looking forward to the next live concert, will totally count on them to get the tickets.

Couldn't give a rating other than 5 stars and I need not hesitate to give the rating.

Reply was prompt. And even on a weekend I also received reply on my enquires. And staff also give me interim reply so I know that my request were being processed and I know the status.

Staff was courteous and you can see the personal touch even from the email itself.

Staff understood the requirements even without myself having specifically talk about it. For example staff was able to suggest alternate items that is almost identical to what I have requested which is cheaper and that certainly helps reduce the processing time/leading to a more satisfying shopping experience.

The contact person was extremely helpful and emailed me to check when I would need the tickets. They also mailed it to me super fast and it was very securely packed. I highly recommend them, it was very smooth and convenient!

Thank you bridge.jpn! You guys are awesome. Help me getting tickets for Ghibli Musueme fast and their replies were quick, honest, and provided a lot of details. The delivery was faster than expected.

Thank you !!! =)

Everything was amazing - from the start until the end. I bought some Ghibli items, and they packed the items very nicely, in a box. They gave a lot quotations for a lot shipping options, complete with estimated time it will arrive.
No complains at all.
This is actually my second time using their service, the first was to buy Ghibli tickets, and the service was also good (this was 2 years ago). I will return again! :D