Service Review Form

Excellent customer services. Two thumbs up.

Fantastic customer service. Highly recommend using Bridge. Customer service sent me an email almost immediately regarding purchasing Studio Ghibli tickets. They warned me that it's peak season when I wanted to go, and that even though I wanted the morning session, is it OK if they can only get me lunch or afternoon session. Of course I said it was fine, however they came through with the session I wanted, and kept me in the loop the entire time. Excellent English, fantastic communication, shipping was extremely fast. I would recommend to all.

I needed Studio Ghibli tickets for my trip to Japan in March. Even when I checked in January, the two official vendors for Ghibli Museum tickets in the UK had sold out from mid March onwards up until after April!

Bridge.jpn ordered the tickets within Japan on my behalf once they were available. After that posted them to me in the UK; delivery took just 2 days using the EMS delivery option. just as a note, this can be quicker even than when I get things delivered from sites within the UK!

I would definitely recommend to Bridge.jpn, especially since the official UK vendors may as well not even exist if you are travelling to Japan at any time that is good to go! Their communication level was also superb when I had questions about when the tickets would be available.

I couldn't believe how fast and easy it was to get Bridge Japan to send me some bicycle accessories not available in Australia and from a shop with no online shopping facility. I will certainly use them again, and I'm already recommending them to other people!

I ordered for Ghibli Museum tickets and picked a super busy date (spring season, school holiday), but they still managed to get the tickets for me. Further, the replies and correspondences are prompt and responsive. My package also arrived earlier than expected actually.

When the official overseas tickets for Ghibli sell out, check with bridge... they're diligent at getting what you ask for. They also work fast and are priced better than most competitors. Thanks!

I was disappointed when I was unable to purchase the international allocation of tickets to the Ghibli Museum for March. Bridge.Jpn to the rescue! They were recommended to me by an online forum. Communication with Bridge.jpn was very quick and the fees were resonable. I opted for EMS shipping to the UK to ensure I got the tickets in time for my trip. The tickets arrived just TWO days after shipping! I whole heartedly recommend their service.

I was so desperate in searching for a way in how I can purchase the much wanted but so hard to purchase Studio Ghibli Tickets especially for a non-Japan resident like me until I came over a forum suggesting bridge.jpn.
Their service was so excellent. Replies to my queries were so fast. and I got the slot that I wanted. They're perfect! I was aware that tickets are only available on the 10th of the month before your target month and I was so surprised to get them on the 12th!!!!

5-Star Service! Got my Ghibli Tickets from here. Emailed them on a Saturday and yet got a reply from within a few hours! All my questions were answered very swiftly and professionally. They even mentioned that it was the last date for when they're accepting tickets inquiry, so thanks to that, I managed to get my tickets at the very last moment.
Thank you once again, Bridge Japan!

Super fast response - gotten and mailed out the tickets within 2 days! Can't wait to receive them. Thank you Bridge Japan!