Service Review Form

Decided last minute on a Friday night to book a Japan Trip, planned our itinerary on Saturday and wondered how to get tickets to Ghibli Museum.
A google search revealed Bridge-JP and we sent a ticket request straight away. To our surprise Sunday morning we got a reply and by Sunday night we got a confirmation from the Bridge JP team that our ticket were arranged and confirmed. They followed up on Monday that the tickets had been sent by EMS Japan. A few days later they arrived in the mail.
Kudos to the team for such an efficient and smooth response!
Thanks to Bridge JP we made the deadline as all tickets for our chosen date were sold out by Sunday afternoon...

Highly recommended and worth paying the extra for such a service!

I was really impressed with the prompt replies by the staff. Although I did not manage to get my first choice (due to it being a public holiday), I was able to secure the tickets for the next day. I would personally recommend this site again due to the service and the non-exorbitant prices, as compared to other websites.

I purchased last minute Ghibli tickets through Bridge.jpn, and was overjoyed with their prompt and efficient response. I'd almost given up hope finding tickets for the Ghibli museum during my travel dates, but finding Bridge.jpn was a god send. They provided reasonable prices, excellent communication, and my tickets were paid for, sent and received in less than a week. I am incredibly impressed with their service and I highly recommend them.

Purchased tickets for Ghibli and Fujiko F Fujio Museum. Reply is fast and delivery is fast too. Tickets are nicely packed. Very satisfied with bridge.

I\'m so very grateful for Bridge Japan and their service! They were efficient, helpful and quick to respond. I think they had encountered the trickiest situation ever with our predicament and yet they still managed to give us our tickets on time.

LONG STORY: A few days before my arrival in Tokyo, I received a notice from our host family that their house-help turned away a delivery because our host family was away for vacation in Osaka. I immediately sent an email to Bridge and a few hours later, they responded confirming the situation regarding the tickets (that they were returned to them for some unknown reason). Bridge was quick to solve the problem and offered us a solution that we meet up with one of their staff in Mitaka. I confirmed this and they were so helpful. They sent me every detail I needed to know about our meeting place in Mitaka. They also included some information on how to get to the correct exit.

Ishixx-san went out of his way to meet us in Mitaka station to give us our tickets. He arrived on time and was very friendly and accommodating! He walked us to the bus stop and told us how much the bus fare was. He even gave us some tips on how to get around Mitaka and explore it for small souvenir shops. It was supposed to be their vacation but he really went of his way to meet with us!

Arigato gozaimasu Bridge Japan and Ishixx-san! You have made my dream come true to visit Ghibli Museum and I\'m so happy to say that I had a great time in Tokyo. That\'s one thing off of my bucket list! I can\'t wait to come back! Definitely getting Bridge Japan\'s service when I decide to visit Ghibli again!

The service and the queries I sent was replied very fast.Good service.

Not only are they quick to respond to emails, but the whole process went quickly! They handled my inquiry swiftly and never did I feel like I was just another customer to them. Every email was personal, yet professional. Will be using them as my main service!

Prompt reply and excellent service. They charge reasonably and let you track your tickets status. Trustworthy, reliable and efficient! Highly recommended.

Prompt replies and smooth transaction make me feel that they are very reliable even though this is the first time I got my tickets through them. Furthermore, I was late in purchasing the tickets and they actually replied on a Sunday! I'm looking forward to get my tickets to Ghibli museum! I'll definitely recommend their service to my family and friends!

Bridge Japan is a wonderful service, they helped me tremendously with my request with swift response times and unending drive to support me in every way. I don't know what I would do without their great service, very very much recommended!