Service Review Form

We purchased tickets for the Ghibli Museum through Bridge.jpn. They recommended not to post the tickets to us (in Chile, because they've never sens stuff there) but to post them to our hotel in Tokyo, which we did and it turned out OK; they were right there when we arrived. I spoke with them via email a few times and I found them amicabke and correct. I 100% recommend this service!

Thank you soooo much! I just received my tickets to Ghibli Museum today via international mail. Replies via email from the Bridge team were super quick. I was able to get my first choice timeslot as well thanks to their efficiency. Also, the cheapest "buying service" online (VOYAGIN is crazy expensive)! HIGHLY RECOMMENDED FOR ALL FOREIGNERS GOING TO JAPAN!!!

The process to get concert tickets in Japan from abroad is apparently very hard. Luckily I found this service while googling for a solution, and gave it a try. Communicating was very smooth, and ultimately I got what I wanted.

Thank you!

I was recommended to this website by a friend for Studio Ghibli Museum tickets. I submitted an order request a few days before the tickets were available and got a response email very quickly. My group didn't have much flexibility in our schedule and Bridge was very accommodating and got us our first choice. Pricing was very transparent and communication was excellent. I highly recommend this service to anyone trying to buy tickets abroad.

Wow the service is so amazing and the price for everything is amazing. Other site was more expensive, I was sad. But when I found this marvelous Site I was WOW REALLY THIS SITE IS DREAM COME TRUE. The package item was super good, nothing broke and it's was a mug. Shipping really fast. Aswer you really fast too and answer you with many details. Really I recommend this site for 100%. Sure I'm going to continue to ask some tiems from this site. Thank you so much to make someone dream come true with happiness.

Excellent service provided by BridGe.jpn.

BridGe.jpn help me to subscribe to Momoiro Clover Z fanclub from oversea.
I will back soon to use this service again.
Thank you again !

They were very helpful, fast and always kept me up to date on my ticket status! Tickets came very quickly and they were super nice whenever they emailed me!

Highly recommended!

Fast response and excellent service in helping me to get the Ghibi Museum Tickets, even managed to secure the 1st choice. Very happy and at affordable price as compared to other agents. Highly recommended!

I ordered two items from two different online shops in Japan. The service was excellent: the staff is very friendly and helpful, responds very quickly, orders and ships the items quickly.

I will definitely order again. Highly recommended.

I know that most people here uses this service for purchasing tickets but I was here for something else.


This was my first time working with Bridge.jpn staffs and honestly one of the best customer experiences in my life. After reading so many positive reviews here, I decided to place my trust on Bridge.jpn to purchase a highly sought-after, limited edition figure kit that was actually sold-out within 3 minutes after pre-order! I asked a staff to help me snatch it and he/she replied very quickly and the transaction occurred very smoothly.

Initially staff-san lacked a bit of confidence and told me that he/she had no confidence in helping me obtain such a hot item. But nevertheless, staff-san tried his/her very best and was on stand by before the pre-order opens to \'hunt\' for it. About 10 minutes after the pre-order opened, I received an email that the figure kit was successfully purchased, I was overjoyed! I would like to thank the staff(s) that helped me that day again and I hope this experience has helped you in boosting your service confidence! Please continue to work hard and deliver excellent services because I will be back (seriously, I will)!

And finally, apologies for the long review but I think my experience with Bridge.jpn deserves one. I highly recommend Bridge.jpn to anyone who wants to buy literally anything in Japan because their services are top-notch excellent with reasonable pricing!