Service Review Form

The process to get concert tickets in Japan from abroad is apparently very hard. Luckily I found this service while googling for a solution, and gave it a try. Communicating was very smooth, and ultimately I got what I wanted.

Thank you!

I was recommended to this website by a friend for Studio Ghibli Museum tickets. I submitted an order request a few days before the tickets were available and got a response email very quickly. My group didn't have much flexibility in our schedule and Bridge was very accommodating and got us our first choice. Pricing was very transparent and communication was excellent. I highly recommend this service to anyone trying to buy tickets abroad.

Wow the service is so amazing and the price for everything is amazing. Other site was more expensive, I was sad. But when I found this marvelous Site I was WOW REALLY THIS SITE IS DREAM COME TRUE. The package item was super good, nothing broke and it's was a mug. Shipping really fast. Aswer you really fast too and answer you with many details. Really I recommend this site for 100%. Sure I'm going to continue to ask some tiems from this site. Thank you so much to make someone dream come true with happiness.

Excellent service provided by BridGe.jpn.

BridGe.jpn help me to subscribe to Momoiro Clover Z fanclub from oversea.
I will back soon to use this service again.
Thank you again !

They were very helpful, fast and always kept me up to date on my ticket status! Tickets came very quickly and they were super nice whenever they emailed me!

Highly recommended!

Fast response and excellent service in helping me to get the Ghibi Museum Tickets, even managed to secure the 1st choice. Very happy and at affordable price as compared to other agents. Highly recommended!

I ordered two items from two different online shops in Japan. The service was excellent: the staff is very friendly and helpful, responds very quickly, orders and ships the items quickly.

I will definitely order again. Highly recommended.

I know that most people here uses this service for purchasing tickets but I was here for something else.


This was my first time working with Bridge.jpn staffs and honestly one of the best customer experiences in my life. After reading so many positive reviews here, I decided to place my trust on Bridge.jpn to purchase a highly sought-after, limited edition figure kit that was actually sold-out within 3 minutes after pre-order! I asked a staff to help me snatch it and he/she replied very quickly and the transaction occurred very smoothly.

Initially staff-san lacked a bit of confidence and told me that he/she had no confidence in helping me obtain such a hot item. But nevertheless, staff-san tried his/her very best and was on stand by before the pre-order opens to \'hunt\' for it. About 10 minutes after the pre-order opened, I received an email that the figure kit was successfully purchased, I was overjoyed! I would like to thank the staff(s) that helped me that day again and I hope this experience has helped you in boosting your service confidence! Please continue to work hard and deliver excellent services because I will be back (seriously, I will)!

And finally, apologies for the long review but I think my experience with Bridge.jpn deserves one. I highly recommend Bridge.jpn to anyone who wants to buy literally anything in Japan because their services are top-notch excellent with reasonable pricing!

OMG! I can't believe how easy buying Museum Ghibli tickets was. Both her and I love Ghibli's works and so I was able to get tickets and surprise her there. The tickets came quick and fast. Their 24 hour and less response time to my questions were amazing for cross country transactions. They were able to get the tickets I wanted on the days I provided. I have no hesitation in buying and working with them again!

I was recommended this website from a friend knowing the tickets were harder to obtain from overseas, as they run out quickly. I booked tickets for both Ghibli and Fujiko museum about 1 month prior when they were made available and manage to get my preferred time slot on a Friday and Saturday respectively. The staff of Bridge was efficient in getting in touch with me via email on the confirmation and collection process, even with my change of address 3 days before the scheduled mailing date of the tickets. They were prompt and precise in their response with directions to our nearest post office. Will definitely recommend it and use it again for my next trip.