Service Review Form

Like a previous reviewer, I too discovered too late that Studio Ghibli tickets were sold out. Luckily, after an initial panic, I discovered Bridge.jpn through a forum and quickly emailed them with hopes of securing these highly sought after tickets. They responded promptly and were able to secure tickets for me. They were sent quickly via EMS and arrived in 5 days. Throughout the entire process they provided absolutely amazing customer service and I wouldn't hesitate to recommend them!

Booked some Ghibli tickets through Bridge Japan. There service is clear, e-mails are quick and helpful. Their price is decent and better than most competitors. Thanks to Bridge I will be able to visit the Ghibli museum as a foreigner who is not able to buy tickets in Japan in advance. I am very grateful for their service!

Bridge Japan has been prompt, polite and all around great in providing their service. Do not hesitate to use their services. I will be sure to use their service again.

Fast, friendly responses and service! Highly recommend over other ticket/item purchase sites. They always got back to me quickly with my questions and with a great pricing quote compare to those other guys. I would definably use their services again the next time I need tickets for Japan or if I need to purchase any items. Shipping was also fast as I got my tickets within a week of them purchasing it for me. I will come back here just for the service. Thank you guys!

I asked Bridge Japan to help me purchase a pre-order item along with other items and they all arrived to me very quickly. They have amazing customer service and responds to me very quickly, even in off hours. Their fees are also reasonably priced and inexpensive. I will definitely go back and purchase with them with all my shopping needs from now on.

I was looking for tickets to Ghibli Museum around 2 weeks before my trip, kind of last min thingy that popped up in my head. Tried to look on other reasonable-priced websites and requested the concierge service from my hotel- turned out all of the tickets for March was sold out. I couldn't feel any better when Bridge Japan has the tickets I need and for a really reasonable price! Thank you for your fantastically quick response & shipping service! I have received them in just a few days after payment :)

Bridge Japan offers friendly, timely, super efficient service. Everything is well organised and well informed at all stages.really happy that I found this place and will certainly be back for more shopping. Thank you once more, to all staff at Bridge Japan, for your great service! :))

Life saver! I couldn't find any tickets for Ghibli Museum during Hanami season, as everyone (all agents) was sold out & fully booked 2 months ahead. Bought tickets online (for half of agency price), request was processed and paid within an hour. Tickets arrived in less than a week (Japan -> Australia). Absolutely amazing!

This is my 2nd time using Bridge Japan and their service is really good. Their response is quick and very informative. They purchased the ticket immediately after paying them knowing it's a limited event.

Thank you Bridge Japan and will contact you again in the future if I need something in Japan.

the best, the fastest and nicest staff ever!
professionalism, accurate and well-wrapped parcel and friendly cooperation!
I will definitely come back!
thank you very much!