Service Review Form

Reliable, highly efficient and prompt communication.
Not a moment of fret.
Highly recommend to use their services!

Wonderful service. The representatives very friendly and helpful. Got tickets delivered to US in 5 days for an affordable price.

Bridge.jpn helped me obtain tickets to the Ghibli Museum for my trip to Tokyo. I was about to give up because the main museum site had sold out of the tickets, but Bridge.jpn came to the rescue. They replied to my inquiry within hours, and were very prompt, professional and friendly throughout our correspondence. They were seriously such a pleasure to work with, and went above and beyond to make sure that they could secure tickets and even have them sent to the Airbnb we were staying at! I would highly recommend Bridge.jpn.

First of all, I had a bit of an issue with my tickets, mostly because the address they were sent to had a very small mailbox and the envelope didn't fit, so the Post Office didn't deliver the package.

Bridge Japan helped me out sort the issue with the post office, and we did end up going to the Ghibli Studios, so 5 stars for their fast and amazing support.

:D

Used Bridge to purchase an item from Japan online shop which did not ship internationally. Service was extremely prompt and helpful, item was beautifully repackaged to save on shipping costs (amazed me most), service fee was reasonable, and item arrived in record timing.

I remember first reading about bJPn from a figure related blog giving high praise to them. Desperate times calls for desperate measures as a certain limited distribution figure I wanted was NOT being offered from my usual source. So I ordered from bJPn then cancelled because that other site gave me a wrong message of the figure availability so I requested a re-order again........and bJPn being the nice folks they are accepted my second request.

Make things short, they also gave me another "assistance" (thanks guys/gals), you know what I mean.

I'm planning on ordering another figure again and your company is on the top list.

As fans of Japanese Underground Idol music living in the US, It is very difficult to obtain physical merchandise of our favorite groups. Many of our favorite idols have web stores, but will not ship outside Japan. Enter, Bridge Japan. This fantastic service now makes it possible to obtain items such as cd's, dvd's,t-shirts,etc.The wonderful staff at Bridge Japan is very professional and had our items delivered to us quickly and in perfect order, and at a very reasonable cost. We are very happy and will continue to use Bridge Japan's services in the future. Highly recommended.

I first purchased my Ghibli Museum tickets from Bridge.jpn in 2013. Since then, I have introduced Bridge.jpn to my friends and family. And without a doubt, for my upcoming Japan trip in May, I purchased my Fujiko F Fujio Museum tickets from Bridge.jpn.

Their price is reasonable, customer service (email communication) is fast and polite, PayPal payment is hassle-free and I received my tickets in less than a week!

Highly Recommended!

Just got my tickets today! Thank you so much!

Tip Top service & very fast replies. Highly recommended~

It was my first time using this service, so of course I was a bit nervous. But the representative was very reassuring and courteous. My soccer jerseys look amazing and were here fast. Thanks Bridge.jpn!!!!