Service Review Form

Used Bridge to purchase an item from Japan online shop which did not ship internationally. Service was extremely prompt and helpful, item was beautifully repackaged to save on shipping costs (amazed me most), service fee was reasonable, and item arrived in record timing.

I remember first reading about bJPn from a figure related blog giving high praise to them. Desperate times calls for desperate measures as a certain limited distribution figure I wanted was NOT being offered from my usual source. So I ordered from bJPn then cancelled because that other site gave me a wrong message of the figure availability so I requested a re-order again........and bJPn being the nice folks they are accepted my second request.

Make things short, they also gave me another "assistance" (thanks guys/gals), you know what I mean.

I'm planning on ordering another figure again and your company is on the top list.

As fans of Japanese Underground Idol music living in the US, It is very difficult to obtain physical merchandise of our favorite groups. Many of our favorite idols have web stores, but will not ship outside Japan. Enter, Bridge Japan. This fantastic service now makes it possible to obtain items such as cd's, dvd's,t-shirts,etc.The wonderful staff at Bridge Japan is very professional and had our items delivered to us quickly and in perfect order, and at a very reasonable cost. We are very happy and will continue to use Bridge Japan's services in the future. Highly recommended.

I first purchased my Ghibli Museum tickets from Bridge.jpn in 2013. Since then, I have introduced Bridge.jpn to my friends and family. And without a doubt, for my upcoming Japan trip in May, I purchased my Fujiko F Fujio Museum tickets from Bridge.jpn.

Their price is reasonable, customer service (email communication) is fast and polite, PayPal payment is hassle-free and I received my tickets in less than a week!

Highly Recommended!

Just got my tickets today! Thank you so much!

Tip Top service & very fast replies. Highly recommended~

It was my first time using this service, so of course I was a bit nervous. But the representative was very reassuring and courteous. My soccer jerseys look amazing and were here fast. Thanks Bridge.jpn!!!!

Para mi próximo viaje a Japón necesitaba con urgencia unas entradas para el museo Ghibli, para compradores internacionales estaban todas agotadas y es en ese momento cuando encontré a BridGe.jpn a través de una recomendación de un foro, ellos consiguieron las entradas e incluso lograron que me llegaran a España antes de que yo viajara a Japon, un fantástico trabajo, ¡felicidades!

I was not fortunate enough to get tickets from my country's Ghibli allocation.All tickets for April had been sold withing two days.

Luckily I saw bridge.jpn mentioned on reddit. They were able to secure me tickets on the dates I needed to travel. The service was excellent, punctual and suprisingly well priced. Particularly compared to what I would have paid if I had used voyagin.

Highly recommended.

Needed an urgent request and they were quick to respond and also in making sure the tickets arrived promptly.

Highly Recommended !!

I used Bridge Japan to purchase Ghibli Museum tickets. They responded to my initial request very quickly and extremely friendly. It ended up that only late afternoon tickets were available, but the rep I was working with kept checking for earlier times and kept me in the loop through the whole process. Will definitely use them again for any ticket purchases when visiting Japan.