Service Review Form

Quick response! even taking care if we would like to have extra time for souvenir shopping! Thank you!

Got my Studio Ghibli tickets from Bridge.jpn.They were quick to respond to requests and messages.
Items arrived in perfect condition.

The team were quick to respond to enquiries and even advised if stock was running low. All in all, it took me one week to receive the parcel after I paid the first payment for the products. The second payment came swiftly after the team received the products. It was a wonderful experience that I had working with this team. Will definitely recommend it to my friends and also come back for more should I need anything from Japan. Domo Arigato Bridge Japan.

I expected the process to be a pain, especially since it's named “Special Request”. Nope. It was done in a few hours, the agents were super friendly and professional, payment (from my side) was done without a hitch, and on the whole the experience was a breeze. ????

Bridge.jpn offers unbelievably fantastic, customer-oriented service!! A couple of friends and I were /very/ late in deciding to purchase Ghibli tickets to visit the museum during Japan's peak visiting season in December. I wasn't at all expecting to get the tickets since they were completely sold out. But, not only did Bridge manage to get all /5/ tickets mailed out to us within a week, the tickets were for our first choice in date and time too -- amazing! Thank you guys!

The communication was fuss-free and the team is very accommodating. They charge only reasonable fees. Do trust their service, I couldn't recommend them to you enough.

Got Ghibli tickets through them. Very efficient, considerate and excellent communication. I thought postage to Australia might be ok, since I was leaving for Japan late in the same month, but told them to contact me if they thought it might not make it, and we'd organise to send it to my accommodation in Tokyo instead. Which is what we ended up doing.
Very glad I found these guys. You can't go wrong.

They were quick and reliable in responding and helped me get my Countdown tickets within a couple of days. Will definitely use this service again. I do recommend it for anyone!

Service from team was super! I had difficulty getting tickets to the Gibli museum and kids were super disappointed but the bridgejpn team were so efficient and have managed to secure tickets for us v quickly. They were also very reassuring and replied to all our queries promptly. Highly recommended. Now just waiting for tickets to come thru mail!

Due to our timing, we only had a single Sunday morning in peak season available to us to visit Studio Ghibli and were afraid that we couldn't make it, but Bridge did everything for us.

I can only describe them as reliable, professional, honest, and efficient. 100% recommended, and will use again.

- very good communication
- easy transaction
- fast delivery
- perfect service