Service Review Form

Can commend highly enough about Bridge.Jpn's communication. They were close for holiday and I was surprised to be still receiving their emails.
Very accommodating and excellent customer service.
Will highly recommend them to anyone!

Was planning for my first ever trip to Japan and decided to buy 8 tickets from BridGe.jpn (4 to Ghibli and 4 to Fujiko F Fujio). Within minutes of pressing the reserve button, they emailed me just to tell me that the ticket counter is closing and payment has to be made as soon as possible for faster delivery. And they did just that, the tickets arrived less than 18 days as stated and overall, I am VERY satisfied with their service. Will definitely trade again if required.

Ghibli museum tickets get sold out unbelievably quickly. Within 6 hours of the sales opening date, all the tickets were sold out. (The museum opens its tickets for sale on the 10th of each month.).

My friend in Japan cannot buy tickets at Lawson because they were all sold out on the date that I was going to attend.
This service saved me. They manage to get two tickets through their connections. The customer service replied very quickly and are very specific and polite. It is also not over priced.

I highly recommend this for people who will attend Ghibli museum and cannot buy tickets at Lawson in time.

I already have a mail forwarding address in Japan. However my mail forwarding company will not help with making payments to stores. So when I run across a Japanese vendor who doesn't take foreign credit cards but has the Konbini (convenience store) payment option, I use Bridge JPN to make the Konbini payments on my behalf.

They respond within 24 hrs of my inquiry and complete my Konbini payments within a few hours of sending my payment. Their fee is pretty reasonable. I've used them twice in the past month and plan on using them again in the future.

They exceeded my expectations - very accommodating with my concerns and fast replies. I will purchase tickets again with you when I come back to Japan!

Ottimo servizio! Mi hanno trovato i biglietti quando ormai erano sold out nelle altre agenzie.
Mi hanno recapitato i biglietti in hotel a tokyo e mi hanno sempre tenuto informata sulla consegna!
Super professionali e super gentili!

Excellent service!!!
We ordered 4 tickets for the sumo's tournament at Nagoya. Very difficult, lot of demand and they did it!!
Communication was excellent.
Thank you very much, we have lived a fantastic moment thanks to you

I needed again Birdge services to get tickets for the end show of this years Nana Mizuki live tour and as last time, they succeeded on getting them. Keep in mind that the tickets where sold out in minutes...

Overall experience: great communication, clear and reasonable costs, excellent service :)

I have ordered twice now from Puma.jp which is the Japanese online store for PUMA sports apparel. They do not accept overseas issued credit cards and they carry many, many styles of shoes et cetera that can't be found at any other Puma store in the world. Bridge.jpn made it extremely easy to get my items and at an affordable price. I will be shopping with them again in the future.

Needed 2 Ghibli Tickets and the service, communication and delivery were all brilliant. Wasn't sure it would work so smoothly but I couldn't be happier and will use again. Thanks for your help and service. We can't wait to go!