Service Review Form

Great communication throughout, had Ghibli tickets bought less than a month in advance when international tickets were limited. Nicely wrapped when sending to an address. Worth it!

Ordered tickets for Studio Ghibli, Once Piece theme park, and Final Fantasy cafe. Bridge japan monitored the availability and contacted me once available. I highly recommend this service and will use it again

We plan to go to Ghibli Museum on August (extremely peak season,and to make it worse, the day I want to go is coincidentally the start of Obon holiday season)
I asked my friend who lives in Tokyo to buy me tickets and I naively think he could just go to Lawson store to purchase my ticket.
Boy, was I wrong. He couldn't get my tickets as they sold out everywhere.
I used Brigde as my last hope, and I was really delighted to find that they are so helpful, attentive, and super friendly. Their email are very detail, and their language showed that they really care about their customers. They even reply emails on weekends !
I give them A LOT of date and time choices for Ghibli Museum Entrance, but they succeeded in getting my #1 time preference. A week later, the tickets safely arrived :)
Really awesome service , Bridge!

Extremely satisfied with their service and attitude. got the tickets for me when i couldn't get it myself. although first response wasn't for the timing that i wanted, they went all miles to try to get me my preferred timing. thumbs up! definitely highly recommended and reliable service here.

Fast, professional, and friendly service. Excellent communication. Bridge helped me make a Family Mart convenient store payment within a day of me contacting them. I highly recommend their service. Thanks!!

I used Bridge for a pre-order and it was so easy! My item was on it's way to me the day after it released in Japan and the charges were much lower than expected for a service of this quality.
I'd highly recommend this service to others & I can't wait to use it again myself.
Thanks for the great work Bridge! ^_^

Bridge Japan replied to my request really promptly. I was able to make a payment via Lawson within a day.

Thank you :)

Bridge obtained tickets to the Ghibli Museum for us, when we were not able to get these ourselves. All communications were fast and reliable, and the tickets were delivered promptly. We would not hesitate to use Bridge's services in the future and would highly recommend it to others ! Thank you Bridge for your excellent service !

Thanks a lot! 20 minutes after I make the payment they already have done the payment I needed. I have no words, awesome service.

Amazing service! Quick response, was able to get a very limited item for me by queuing (for a very long time) and I received my item fast and in perfect condition. I recommend this service to anyone looking!