Service Review Form

Another excellent customer experience. That is twice in a roll within a week. Fast, reliable, and friendly service. Convenient store payment requested in the morning and it was done by the afternoon within the same day. Highly recommended!

Fast and friendly service. I needed help on a convenient store payment and Bridge.jpn completed it for me within minutes after I sent them my payment. Thank you very much!

Thought I'd left it to late to get tickets for the Ghibli Musuem for our upcoming family Japan trip. Bridge.jpn managed to find some for me at a reasonable price and with great and efficient service - thanks guys.

I have used bridge.jpn services for many times but recent purchase of special request tickets I was very grateful that they helped me monitor and secure tickets even though it was hotly contested! Much appreciated!

Really fast in replying emails to securing/puchasing the Studio Ghibli tickets! The staffs were also patient in replying to my queries. Once again, kudos to their service!

Can commend highly enough about Bridge.Jpn's communication. They were close for holiday and I was surprised to be still receiving their emails.
Very accommodating and excellent customer service.
Will highly recommend them to anyone!

Was planning for my first ever trip to Japan and decided to buy 8 tickets from BridGe.jpn (4 to Ghibli and 4 to Fujiko F Fujio). Within minutes of pressing the reserve button, they emailed me just to tell me that the ticket counter is closing and payment has to be made as soon as possible for faster delivery. And they did just that, the tickets arrived less than 18 days as stated and overall, I am VERY satisfied with their service. Will definitely trade again if required.

Ghibli museum tickets get sold out unbelievably quickly. Within 6 hours of the sales opening date, all the tickets were sold out. (The museum opens its tickets for sale on the 10th of each month.).

My friend in Japan cannot buy tickets at Lawson because they were all sold out on the date that I was going to attend.
This service saved me. They manage to get two tickets through their connections. The customer service replied very quickly and are very specific and polite. It is also not over priced.

I highly recommend this for people who will attend Ghibli museum and cannot buy tickets at Lawson in time.

I already have a mail forwarding address in Japan. However my mail forwarding company will not help with making payments to stores. So when I run across a Japanese vendor who doesn't take foreign credit cards but has the Konbini (convenience store) payment option, I use Bridge JPN to make the Konbini payments on my behalf.

They respond within 24 hrs of my inquiry and complete my Konbini payments within a few hours of sending my payment. Their fee is pretty reasonable. I've used them twice in the past month and plan on using them again in the future.

They exceeded my expectations - very accommodating with my concerns and fast replies. I will purchase tickets again with you when I come back to Japan!