Service Review Form

It was our first trip to Tokyo and we had planned for a visit to the Eorzea Cafe. Knowing that the place is going to be fully-booked in an instant, we went ahead to reserve our tickets online. To our surprise, we were given 3 days to collect the tickets or our reservation would be cancelled.

We immediately contacted Bridge.jpn for a special request. The chances of us getting a ticket was low since we had to wait for others to cancel their tickets before we could get in. However, within just 2 hours and communicating entirely through emails, Bridge.jpn was able to secure a pair of tickets for us to Eorzea. They even mailed the tickets to the hotel we were staying before we arrived in Tokyo!

We had a blast at the cafe and it would not have been possible, if not for Bridge.jpn. We would highly recommend this service to anyone who will be travelling to Japan and wants to reserve tickets in advance.

Super LIKE! to have this service. Efficient, helpful and understanding of the product i needed. Many thanks!

We left it a little too late to pre order Studio Ghibli tickets before our trip but Bridge really helped us out!

We were delighted with such quick delivery (we chose the 7 day delivery but we got the tickets within 5 days) and great communication. Thank you so much for getting us tickets :)

Highly recommended!

They got back to me very fast and shipped out in only a few days. Good service!

They went the extra mile to get the Ghibli Museum Tickets I wanted and were always friendly and quick to answer. Excellent service and great customer support!

First engage your service for ghibli tickets in 2013. Very good communication and fast response. Inquire, confirmed, paid, ticket received before I fly out.
Again in 2015, engage your service for some exhibition tickets which you got it in very fast and mailed out. Painless communication !!!
Lastly, I would like to commend BJ on their professionalism and honesty. Due to poor command of my Japanese, I thought I needed BJ to get a concert ticket. But it turned out after some checks by them, I could buy it myself and they duly told me so. Thumbs up for doing business the right way !!!

Very reliable, efficient and great communication. Helped me out a lot on getting tickets for the Ghibli museum. I would never hesitate to use Bridge.JPN again for ticket need. Shipped very quickly, less than a week from order I had the tickets in my mail box. Thank you very much for your service.

Just received the studio ghibli tickets that was delivered to my house. Thank you very much for the prompt and brilliant service. Very happy with the service. Greatly recommended. :)

I purchased Samantha Thavasa beg through bridge.jpn as international credit card was not accepted. Service received from bridge.jpn was very prompt, efficient and hassle free. I received my bag in a very good condition. I will definately liaise with them again for future purchases!
Thank you bridge.jpn for the excellent service! :)

I can't recommend Bridge.jpn enough; no matter how complicated my request they always give me accurate advice. I had an urgent requirement this morning to pay for some concert tickets I'd reserved with a strict deadline. I contacted Bridge.jpn and explained the problem; within a couple of hours they had settled the payment on my behalf and sent me all of the receipts I needed to complete the transaction. Their professional staff make everything very easy.

They can help no matter whether you're new to buying from Japan or are an experienced shopper who just needs a friend in Japan to help with logistics. Highly recommended - I'll be using Bridge.jpn again in future.