Service Review Form

You guys have been so helpful and professional - going beyond what I expected (and experienced from other services). Checking other options without my asking, pointing out the risks and seat considerations, and staying back late to assist me with the ticket purchase and other details. I appreciate it all greatly and am very grateful! I will definitely use your services again and recommend Bridge.jp to others!

Item was a pre-order from akita shoten-- almost half a year ago. Bridge japan kept me updated every few months-- More than I could ask for! Highly recommended to my friends :) Thank you so much!

Quick response! even taking care if we would like to have extra time for souvenir shopping! Thank you!

Got my Studio Ghibli tickets from Bridge.jpn.They were quick to respond to requests and messages.
Items arrived in perfect condition.

The team were quick to respond to enquiries and even advised if stock was running low. All in all, it took me one week to receive the parcel after I paid the first payment for the products. The second payment came swiftly after the team received the products. It was a wonderful experience that I had working with this team. Will definitely recommend it to my friends and also come back for more should I need anything from Japan. Domo Arigato Bridge Japan.

I expected the process to be a pain, especially since it's named “Special Request”. Nope. It was done in a few hours, the agents were super friendly and professional, payment (from my side) was done without a hitch, and on the whole the experience was a breeze. ????

Bridge.jpn offers unbelievably fantastic, customer-oriented service!! A couple of friends and I were /very/ late in deciding to purchase Ghibli tickets to visit the museum during Japan's peak visiting season in December. I wasn't at all expecting to get the tickets since they were completely sold out. But, not only did Bridge manage to get all /5/ tickets mailed out to us within a week, the tickets were for our first choice in date and time too -- amazing! Thank you guys!

The communication was fuss-free and the team is very accommodating. They charge only reasonable fees. Do trust their service, I couldn't recommend them to you enough.

Got Ghibli tickets through them. Very efficient, considerate and excellent communication. I thought postage to Australia might be ok, since I was leaving for Japan late in the same month, but told them to contact me if they thought it might not make it, and we'd organise to send it to my accommodation in Tokyo instead. Which is what we ended up doing.
Very glad I found these guys. You can't go wrong.

They were quick and reliable in responding and helped me get my Countdown tickets within a couple of days. Will definitely use this service again. I do recommend it for anyone!

Service from team was super! I had difficulty getting tickets to the Gibli museum and kids were super disappointed but the bridgejpn team were so efficient and have managed to secure tickets for us v quickly. They were also very reassuring and replied to all our queries promptly. Highly recommended. Now just waiting for tickets to come thru mail!